Customer Reviews

Highly likely to recommend

When my brother's health failed unexpectedly, I found myself travelling to Great Falls, Virginia from our home in New Hampshire, to support him through this challenging time. We needed to help him transition out of his home and into assisted living. Virginia Rowell came as a recommendation to me, and I could not imagine going through what we went through without Virginia by our side.
Virginia performed all the standard Real Estate Agent duties for us with exceptional efficiency, thoroughness, and timeliness. She was a 5-star real estate agent and that was really all we should have expected. However, where Virginia went “above and beyond” was in the support she gave us with all the complex decisions that would be necessary, leading up to getting the house ready to list for sale. She was able to quickly make recommendations for service people that would be available to support us in sorting, decisioning and disposing of all the contents of an exceptionally large house that my brother and his wife had lived in for over forty years. This was a lengthy process that was complete in less than two weeks, thanks to the professional and service recommendations offered by Virginia. Thinking back, I truly do not know how we accomplished all that we did in that short amount of time. It truly was a miracle.
Not only did Virginia check on us daily while we were in Virginia, but she was also “boots on the ground” for us, often providing support and advice in areas that we were unfamiliar with, given that we were from out of state. She would call or come by my brother’s house each day throughout our stay to check on us and to see what she could do to support us.
Once the house was empty, Virginia made all the next steps seem so easy. She arranged an open house and we had over forty people come to see the home. We had a huge response with over a dozen offers within days. Virginia helped us discern which offer was best to accept, and we were able to move quickly to a purchase and sales agreement without any issues. She managed all the complex facets of this real estate sale in Great Falls and kept everyone communicating well and moving forward with information and coordination to close one month later without any complications.
Virginia was a realtor at first but ended up feeling more like a trusted friend in the end. There were never any tense moments where I doubted her loyalty. I would do everything over again with Virginia if given the choice.

Second to None

Simply put, Virginia is top-tier. She went above and beyond, for months, to help us purchase our home during one of the most difficult markets. She is highly knowledgeable about Northern Virginia real estate and her advice and guidance is second to none.

Incredibly Knowledgeable!

We were connected with Virginia through family and are so happy we found her! Our home buying search started a full year before we ended up buying a house. I had flown out to Northern Virginia last summer and even though Virginia and I had never met, she graciously picked me up and spent hours driving me around the area so I could get a feel for which neighborhoods were right for our family even though we weren't ready to put an offer on a house yet. It took us almost a full year before we were ready to start our actual home buying process but Virginia checked in regularly and always happy to chat whenever we had questions!
When we were finally ready to buy our house, Virginia was a fantastic soundingboard for both my husband and I and was incredibly knowledgeable about the area and home buying process. Once we found our dream house, she went to bat for us and was a strong advocate when negotiating on our behalf. Home buying can be a stressful process, but Virginia always had a smile on and a cool head even when my husband and I were stressed to the max. She was an absolute delight to work with and now we consider her a family friend! We cannot recommend working with Virginia enough and look forward to working with her again when we hopefully make future purchases in the Northern Virginia area!

Pleasure to Work With

Virginia was an absolute pleasure to work with as our Realtor! She was attentive; quick to respond or call back; incredibly detail-oriented - the consummate professional! She gave great recommendations for contractors to use when preparing our house to list and was thoughtful in her guidance throughout the listing process. She was respectful of our ideas and opinions and very graciously asserted her professional expertise when necessary. After so many years in the real estate business, Virginia clearly knows her stuff. We would recommend her to anyone and have been singing her praises from the day we signed with her to the closing date on our house - and beyond!

Straight Shooter

Virginia is terrific. She is extremely knowledgeable and responsive, and is a very good listener. She also is a straight shooter. She represented us in the sale of our home, and I could not have asked for a better, more seamless experience.

Truly Exceptional

Virginia provided us with the most attentive, supportive, professional, and enjoyable service during our 8 months of house research and buying process. She is all about relationships. She took the time to get to know our family and our needs, and provided us with much needed assurance during a tight house-buying market. She is truly exceptional at what she does. Friendly and personable, Virginia made our time spent with her something we could always look forward to. I would highly recommend Virginia.

Problem Solver

We highly recommend Virginia Rowell to be your realtor. Early in the process she assisted with our contractor selection and scope of renovation. Her competitive pricing analysis helped us in the changing market, and she rapidly finalized a sales contract within a week of going up for sale. She was key to resolving a problem at settlement -- one that benefited both us as seller and the buyer. Virginia is very knowledgeable of the processes and pleasant to team up with. We know she’ll be valuable as your realtor too!

Calm and Compassionate

My husband and I decided to sell our home rather quickly when we stumbled upon a new house that we loved. Virginia guided us through every step.
To get our house ready to list, Virginia created a clear plan for us to follow and we just executed the steps. Our home sold for over list and closed way sooner than expected! Her communication was fantastic, always calm and compassionate even when we were stressed! Her knowledge and confidence made the whole transaction a really positive experience. Virginia advocated for us to get the very best deal and we could not have gotten to the finish line without her.

Always Responsive

We initially met Virginia at an open house she was holding in our neighborhood 2 years before we were ready to sell. She provided solid recommendations on updates we could make in our home to attract quality buyers and get top dollar for our sale. She stayed in touch with us throughout this period without hovering, but enough to let us know she was there to support our journey. Virginia was always responsive and looked out for our best interest throughout the process. We would highly recommend her for your journey as well!

Expert at Her Craft

Virginia goes over and above on everything. Her attention to detail is superior, her sense of the market, how to achieve a great sale and what the property needs to look like to succeed are all exceptional. She is smart, sharp, quick to respond but patient, knowledgeable, easy to work with and an expert at her craft. So many realtors are ok, many are good, but Virginia is truly great.